Seasonal strata services

Snow and Ice Management for Strata Properties

Snow clearing, controlled ice-melt application and ice-dam response for townhome and condo complexes across the Lower Mainland.

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Lower Mainland snow is unpredictable. Most winters are mild, then one storm in January dumps 30 cm overnight and every contractor's phone rings at once. The strata complexes that come through those weeks cleanly are the ones with a contractor already on standby — not the ones starting the search at 6 a.m. on snow day.

Snow clearing and load management

We clear roofs, valleys, gutters and downspouts using methods that do not damage the membrane and do not concentrate heavy snow piles over framing that was never designed for it. Crews coordinate with caretakers so paths and entries stay clear between visits instead of refreezing overnight.

Salt and ice-melt application

Targeted calcium chloride or magnesium chloride at entries, walkways, ramps and parking — enough to keep people on their feet, not so much that planters and concrete take damage. On roofing surfaces we use products and quantities that work with the membrane, not against it.

Ice-dam prevention and drainage

Ice dams form where attic heat loss, weak ventilation and freeze-thaw cycles meet snow cover. We clear the dam, check the drainage path, and flag whether the underlying cause is ventilation, insulation or roof detailing so council can plan a real fix instead of paying for the same emergency call every February.

Service options that fit the property

Seasonal contracts for planned winter coverage, per-visit pricing when you want flexibility, or hourly dispatching during an active weather event with a three-hour minimum. Strata, multi-residential, industrial and commercial sites are all supported.

Clear dispatch triggers

De-icer is dispatched when temperatures sit at 0°C or below with precipitation in the forecast. We pre-treat during frost, ice or snow warnings, and clear snow with de-icer application once accumulation reaches two inches or more. No guessing, no waiting for a phone call.

Seasonal programs for strata councils

Before the first storm we set the trigger conditions, response times, materials approved for the property and a single point of contact. When the weather hits, no one is scrambling — we are already on the call list.

Communication before and after every event

We email your point of contact before dispatching — for example, when the forecast calls for early-morning rain with temperatures below zero, you will know crews are applying de-icer ahead of the event. Service logs and site photos can be provided after each visit for an added administrative fee, giving you records for operations, resident updates and internal documentation.

Site-friendly de-icer

Our premium pet-friendly de-icer is safer for concrete and landscaping — a good fit for managed properties where residents, pets and shared walkways matter. A standard de-icer is also available as a more economical option.

Documentation for council records

Every visit gets date-stamped notes: conditions on arrival, areas cleared, materials applied, anything that concerned us. Reports are written so they can go straight into council minutes or an insurance file if there is ever a slip-and-fall claim.

True North Strong Contracting branded work truck on site at a Lower Mainland townhome complex in winter
Our branded crews arrive ready for winter conditions — you will always know who is on your property.

Still unsure?

Quick answers before you set up winter coverage

When do your crews actually get sent out?

De-icer goes down when it sits at 0°C or below with precipitation in the forecast. We pre-treat ahead of frost, ice or snow warnings, and plow plus de-ice once accumulation hits two inches. Your contact gets an email before we dispatch.

Seasonal contract, per-visit or hourly — which makes sense?

Seasonal contracts suit councils that want guaranteed coverage and one predictable number. Per-visit works if you'd rather pay only when it snows. Hourly dispatch during an active event carries a three-hour minimum.

Will the de-icer wreck our concrete or planters?

Our premium pet-friendly de-icer is easier on concrete and landscaping. A standard de-icer is available if budget matters more. Either way, we apply what the surface needs, not a bucket dumped at the door.

Can we get records for council or insurance?

Yes. Service logs and site photos are available after each visit for an added administrative fee — useful for minutes, resident updates or a slip-and-fall file.

Complimentary assessment

Get your property on the list before the first storm

Tell us about the property, condition and timing so we can recommend a practical next step.

Straight answers. No pressure. A real next step.

Tell us about the property

Tell us about the site and how winter has gone there in past years. We'll come back with coverage options and a written proposal.

Submit site photos or a site map (optional)
Drag photos here or browse your deviceUp to 5 files, 10MB each. Photos of entries, ramps and parking, or a site plan, help us price the route.

We typically respond within 1 business day. If ice is down on site right now, call us directly.