Regional service — strata, commercial & multi-unit

Roof Maintenance for Strata and Commercial Properties Across the Lower Mainland

A board-ready maintenance program for strata councils, commercial property owners and property managers. Planned inspections, photo-based reporting, drainage and flashing checks, and clear documentation for planning and approvals.

Not sure what you're looking at? Start with a conversation—we'll help you figure it out.

BBB Accredited Business Google Reviews Canadian Owned & Operated

15+

Years experience

500+

Projects completed

100%

Licensed & insured

Serving Surrey, South Surrey, White Rock, Delta, Langley, Richmond, Burnaby, Vancouver, Coquitlam, New Westminster, Maple Ridge, North Vancouver, West Vancouver and surrounding Lower Mainland communities.

Regular roof maintenance protects the owner's investment by identifying minor defects before they become major failures and by improving the long-term performance of the roofing system. For managed properties, that means better leak prevention, clearer budgeting, cleaner documentation and fewer reactive emergencies across the year.

Who this service is for

Our maintenance programs are built around the people who actually make roofing decisions on multi-unit and commercial properties:

  • Strata corporations and townhome complexes
  • Commercial low-slope and membrane roofs
  • Property managers overseeing multiple addresses
  • Buildings needing recurring roof documentation for planning and approvals
  • Multi-unit residential, low-rise apartments and mixed-use sites

Why maintenance matters

The RCABC guide recommends roof inspections at least twice per year — typically spring and fall — with additional reviews after major weather events or construction activity that could affect the roof system. Lower Mainland weather makes that cadence more important, not less: long wet seasons, wind-driven rain off the coast, moss and organic debris on shaded slopes, and freeze-thaw cycles at higher elevations all wear roofs down faster than a printed service-life number suggests.

Planned maintenance keeps the small stuff small. Cleared drains, checked flashings and refreshed sealants in the fall prevent claims during the January atmospheric rivers. Steady maintenance also stretches the service life of the assembly — shingles, membranes, penetrations and edge metal all last longer when they are not fighting standing water or clogged gutters.

Built for Lower Mainland weather:

  • Drainage and debris checks to reduce water backup risk
  • Flashing, penetrations and sealant review — the common leak sources
  • Documentation suited to strata councils and property managers
  • Practical, property-specific recommendations instead of one-size-fits-all scopes

When a workmanship warranty question comes up years later, or council needs to justify a reserve-fund draw, that maintenance history is what makes the conversation short.

What is included

Our maintenance programs are structured around scheduled inspections, condition reporting, routine housekeeping at critical drainage areas, and early identification of issues such as open laps, flashing movement, punctures, ballast loss, damaged sealants and rooftop alteration risks.

Core service items:

  • Scheduled inspections in spring and fall
  • Photo-based roof condition reporting
  • Inspection of drains, gutters, downspouts, flashings, penetrations and exposed roof details
  • Recommendations separated by urgency and budget priority
  • Planning support for larger sites and recurring maintenance needs

Roof systems and related exterior services

The program supports flat and low-slope roofing systems, including torch-on, TPO, EPDM and SBS modified bitumen, as well as sloped asphalt-shingle, metal and cedar roofs. Related exterior work can also be coordinated when needed, including painting, cladding, gutters and downspouts, and snow and ice management.

Maintenance plans

Three program levels are available based on roof age, condition, total roof area, access and site complexity. We confirm the right scope and provide property-specific pricing after a complimentary maintenance review.

Essential

Essential Care

For newer roofs that need consistent oversight before small issues become costly repairs.

Roof age: 0–15 years

$0.22 – $0.35 / sq. ft. per year

Based on total roof area. Final pricing confirmed after a complimentary review.

  • 1 scheduled maintenance visit per year (spring or fall)
  • Visual inspection of the membrane, flashings, drains and penetrations
  • Minor housekeeping, including accessible debris removal from drains and the roof surface
  • Minor sealant touch-ups at roof penetrations and pipe boots
  • Photo-based report with findings and recommendations

Most selected

Plus Protection

For aging roofs that benefit from a more detailed inspection and included minor repair work.

Roof age: 10–20 years

$0.36 – $0.43 / sq. ft. per year

Based on total roof area. Final pricing confirmed after a complimentary review.

  • 2 scheduled maintenance visits per year, in spring and fall
  • Detailed inspection of the membrane, flashings, drains, penetrations and perimeter edge
  • Clearing of drains, gutters, downspouts and roof-surface debris
  • Sealant and minor repair work, including caulking and small patches
  • Priority scheduling for leak calls between visits
  • Photo-based report with findings

Portfolio

Portfolio Pro

For older roofs and larger sites requiring frequent oversight, planning and coordination.

Roof age: 20+ years

$0.43+ / sq. ft. per year

Based on total roof area. Final pricing confirmed after a complimentary review.

  • 4 scheduled maintenance visits per year
  • Everything included in Plus Protection
  • Repair allowance for written items such as re-caulking, larger blister repairs and fastener re-seating
  • Budget-priority matrix for immediate and future work planning
  • One after-storm priority inspection per term
  • Photo-based report with findings, budget notes and reserve-fund recommendations

Program pricing is based on roof area, age, condition, building count, access and service requirements. Multi-property accounts can be structured around the portfolio. Book a complimentary review.

Reporting and coordination

After each visit, we provide a photo-based PDF report within five business days. Findings are categorized as immediate attention, monitor, or long-term planning, with budgeting-ready notes suitable for AGM packages and reserve-fund updates. Visits and access are arranged in advance through one point of contact.

Potential costs without routine roof maintenance

A small roof defect can become a much larger building issue when it is left too long. The examples below show the potential exposure outlined in the maintenance handout.

Swipe the table sideways to see all details

Issue or impactWhat can happenTypical cost exposure*
Minor roof leakSmall active leak requiring repair$600 to $2,800
Flashing or membrane repairFailed flashing, open seam or localized membrane damage$500 to $2,000
Emergency leak responseImmediate callout to locate and control an active leak$1,500 to $5,000+
Storm-related roof repairWind or rain exposes an existing weak point$3,000 to $15,000
After-hours responseUrgent evening, weekend or holiday attendanceOften 50% higher
Water mitigation and dryingExtraction, drying equipment, moisture checks and containment$3.00 to $7.50 / sq. ft.
Interior restorationCeiling, drywall, insulation, flooring, paint or finish repairs$5,000 to $50,000+
Major interior damageWater spreads through multiple areas or tenant spaces$10,000 to $100,000+

*Examples are typical exposure ranges, not maintenance-program pricing or a project quote. Actual costs vary by property, damage, access and required work. Tenant disruption, downtime, insurance coordination and mold remediation can add further cost and delay.

For active leaks that need a hands-on fix rather than an assessment, see our roof repair service.

Terms and exclusions

  • Each property is quoted according to roof area, roof count, age, condition, access, detailing and debris accumulation.
  • Lift equipment, specialized access, extensive cleaning and larger repair scopes are quoted separately unless included in writing.
  • Repairs outside the selected program's written allowance require approval before work proceeds.
  • Warranty-sensitive repairs must follow the applicable roof system and manufacturer requirements. Unauthorized alterations may affect guarantee coverage.
  • Unsafe weather, active storms, snow, frost or restricted access may require rescheduling.

Maintenance across the Lower Mainland

This page is the regional service page. For city-specific context — local conditions, nearby communities and the kinds of properties we work on there — start with the service areas index or jump straight to a city:

For strata-specific replacement and phased capital work, see our strata roofing service. For deeper background on inspection cadence and planning cycles, the roofing guides and advice section covers the same topics from a decision-making angle.

Download the roof maintenance package

We put together a board-ready maintenance package that walks through the plans, what a typical visit looks like, and how reporting works — useful for AGM materials or a property-management pitch to owners.

Download the Roof Maintenance Package

Local Lower Mainland service

Roof maintenance areas we serve

Planned roof maintenance for strata, commercial and multi-unit properties across Surrey, White Rock, Delta, Langley, Richmond, Burnaby, Vancouver, Coquitlam, New Westminster, Maple Ridge, North Vancouver, West Vancouver and the surrounding Lower Mainland.

Find your city or contact us if your property is outside the listed service area. Contact True North Strong Contracting to discuss your project.

Common questions

Questions we get all the time

How often should a strata or commercial roof be inspected?

For most strata and commercial buildings in the Lower Mainland, two inspections a year — spring and fall — is the sensible baseline. That aligns with the RCABC guide's recommendation of at least twice-yearly inspections, plus additional reviews after major weather events or any construction activity that could affect the roof system. Larger sites and buildings with heavy rooftop traffic often benefit from an extra mid-season visit.

Do you maintain roofs you did not install?

Yes. Most of the roofs we maintain were installed by someone else. We start with a condition walk, note what is in warranty and what is not, and build a maintenance plan around the system as it is today. Warranty-sensitive repairs are handled to the applicable roof system and manufacturer requirements — unauthorized alterations can affect guarantee coverage, so we flag anything that needs to go back to the original installer.

Do maintenance plans include repairs?

Plans cover inspections, documentation, routine housekeeping and the minor sealant or repair work listed for the selected program. Larger repairs, specialized access and work outside the written scope are quoted separately and require approval before work proceeds. Anything urgent gets flagged promptly.

Do property managers with multiple buildings receive preferred pricing?

Yes. Multi-building and multi-property programs are quoted around roof area, age, condition, access and site complexity. Contact us with a rough portfolio summary and we will put together a practical program for the account.

What areas do you serve in the Lower Mainland?

We provide roof maintenance across Surrey, South Surrey, White Rock, Delta, Langley, Richmond, Burnaby, Vancouver, Coquitlam, New Westminster, Maple Ridge, North Vancouver, West Vancouver, and the surrounding Lower Mainland communities. If your property is nearby, ask — we probably cover it.

Do you provide documentation for councils, owners, and managers?

Every inspection ends with a photo-based condition report. Recommendations are separated by urgency and budget priority so councils and managers can plan reserve-fund draws and approvals cleanly. Portfolio Pro adds a roof asset log with defect tracking based on checklist categories from the RCABC guide.

Roof maintenance assessment

Request a Roof Maintenance Assessment

Tell us about the property — building type, roof system if you know it, and what is driving the call. We will put together a maintenance plan built around that specific site, not a generic template. Clear advice. No pressure. A practical next step.

Phone (604) 375-8672 · Email info@tnscontracting.ca

Service area: Surrey, South Surrey, White Rock, Delta, Langley, Richmond, Burnaby, Vancouver, Coquitlam, New Westminster, Maple Ridge, North Vancouver, West Vancouver and the surrounding Lower Mainland.